Frequently Asked Questions
General Questions
I accidentally deleted my app; how do I get it back?
First, make sure you didn't just misplace it. The home screen can have multiple pages of apps, so make sure you have checked the other pages. Better yet, with OS version 3.0 and later, just press the home button and do a search for the app you're looking for.
If you have accidentally deleted it before syncing your device with iTunes, you can download it again. Currently, Apple does not charge for downloading an app a second time, if you have already purchased it. When you try to buy it you'll get a dialog like "You have already purchased this item, do you want to download it again for free?" Just say yes at that point. See this article under "Reinstall the application" for details.
You can also control what apps are installed on your device using iTunes. Apps that you purchase on your mobile device are backed up on your computer when you synchronize.
An app is crashing
Restart your iPhone/iPod Touch. If you don't know how to do that: hold down the power button until "slide to power off" appears, power off, then push the power button again to power on.
If that doesn't clear up the problem, the next step is to delete the app and reinstall it. You can follow the instructions here under "Reinstall the application."
In the unlikely event that that doesn't fix the issue, you may need to restore your mobile device using iTunes. See this article, or the Troubleshooting Assistants for iPhone or iPod Touch.
Moonlight Mahjong
I'm having difficulty controlling the game
Make sure the surface of your screen is clean. Hold the device in your hand, rather than setting it on a table. And try zooming in to be able to select tiles more easily. If necessary, try a smaller layout and zoom in on that.
How does one pronounce "Mahjong"?
Like it is spelled, apparently - although opinions seem to vary. We honestly have no idea. Perhaps it's just one of life's mysteries.
Is there a Mac/PC version of Moonlight Mahjong?
Moonlight Mahjong is an entirely new game written specifically for the iPhone/iPod Touch. We might do a Mac version at some point in the future.
Why are all these Mahjong Solitaire games just called "Mahjong"? It is not accurate!
The term Mahjong Solitaire is most commonly used to describe this type of game. The iTunes App Store does not allow room for long titles, however, and "Moonlight Mahjong Solitaire" is a bit of a mouthful anyway. The description of Moonlight Mahjong clearly indicates that this is "Mahjong Solitaire," not "real" Mahjong. "Shanghai," by the way, is a registered trademark, not a general description that can be used.
While we're on the subject of names: Application filenames can only be about 15 characters long before they don't show up correctly on the iPhone home screen. So there, "Moonlight" and "Moonlight lite" is the best we can do. We can't even capitalize the "l" in "lite," for space reasons!
Are updates to the game free?
Yes, software updates are free, and easy - and we're often adding new features and enhancements.
You should be able to upgrade by launching the App Store app on your iPhone or iPod Touch and clicking on the Updates tab. If the latest version of Moonlight Mahjong doesn't show up there for some reason, then you can do the upgrade through iTunes. Launch iTunes, make sure your device is synced, and click on the "Applications" tab. Look on the bottom for "Updates Available" and follow that link. After you've updated the app in iTunes, just re-sync your device and you should be good to go.
Where is the sound?
Version 1.4 adds sound effects. On an iPhone, make sure the ring/silent switch is on "ring" and not "silent" in order to hear them. On first generation iPod Touches, which do not have a built-in speaker, you must use you headphones. Sound effects can be turned on or off under the "Additional Settings" menu.
You can listen to your own music while playing Moonlight Mahjong. Just start your own music before starting the game.
Contact Information
My question isn't answered here. How do I contact Midnight Martian?
Email Mike at midnightmartian @ gmail.com